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Android 6.0 / 7.0 Support for Olympus Smartphone Application (OI.Share, OI.Track)

Sep 21, 2016

 
 
Questions :

Question :
My Android 6.0 device displays [Unable to find an OLYMPUS camera.] and it cannot connect to Wi-Fi.

Answer:

For Android 6.0 user when you use OI.Share/OI.Track This Wi-Fi connection issue of an Olympus camera may arise to your Android 6.0 device when you use OI.Share and OI.Track apps. If you have similar issues below, please activate Location on your device and try to connect to Wi-Fi again. This problem might be solved by updating OS of your device to Android 6.0.1.

[Reported occurrences]
  • OI.Share
    The Wi-Fi connection status bar at the very bottom on Home page does not change to ON
    When you use any functions, your device displays [Unable to find an OLYMPUS camera. Please confirm the Wi-Fi settings in your camera device].

  • OI.Track
    The Wi-Fi status bar at the top of Settings page does not change to ON
    When you create New Activity, your device displays [You must connect to an Olympus built in Wi-Fi & GPS camera to use this function. Please check the Wi-Fi settings.]


Question :
For Android 7.0 users when you use OI.Share and OI.Track

Answer:

The occurrence below has been reported from Android 7.0 users when they use OI.Share and OI.Track.
The latest version of the app is available on Google Play. Please download it and use the latest one.

[Reported occurrences]
  • OI.Share
    The apps will stop working when you move to another page while you are on the page of remote controlled Live View video recording.
  • OI.Track
    The apps will stop working when you move to another page while they are streaming videos.
 
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