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Troubleshooting for E-3/E-510 firmware update
 
 

Phenomenon:

This phenomenon occurs if any language other than the default setting was added to the menu display by OLYMPUS Master 2 ( or OLYMPUS Studio 2 ) before E-3/E-510 firmware update. After updating to the latest firmware ( E-3: Ver 1.1 / E-510: Ver 1.3 ),
the camera may reboot by pressing the IS button for image stabilization. This can be resolved by downloading the desired language and add to the camera menu.

Caution:

This phenomenon does not occur if no optional language was added to the menu, or if OLYMPUS Master 2 / OLYMPUS Studio 2 is used with Macintosh operating system. This troubleshooting is not required.
This typical problem with Windows will be resolved by updating OLYMPUS Master 2/OLYMPUS Studio 2 in the future.

This phenomenon occurs only in OLYMPUS Master 2.04 ( OLYMPUS Studio 2.11) or earlier version for Windows. If you use the latest version, this troubleshooting is not required. Before updating the firmware in your camera, it is recommended to update the OLYMPUS Master 2 or OLYMPUS Studio 2 to the latest version.

Troubleshooting:

Since an identical language cannot be downloaded as an additional language, download any other language first, and then download the desired language. The process is the same with OLYMPUS Studio 2.

For the detailed process, please see the followings:
  1. Set the camera's USB MODE to "STORAGE" if it is set to somewhere other than the "STORAGE"( originally set at "AUTO" ). The following is setting process.

    • In case of E-3 : Select "STORAGE" of the "USB MODE"
      E-3 : Select "STORAGE" of the "USB MODE"

    • In case of E-510 : Select "STORAGE" of the "USB MODE"
      E-510 : Select "STORAGE" of the "USB MODE"


  2. Launch OLYMPUS Master 2 without connecting the camera.
    After launcing the OLYMPUS Master 2, connect the camera to PC using a USB Cable.
    In case the camera's "USB MODE" is set to "AUTO", camera monitor displays confirmation window. But the connect mode was set to "STORAGE" in the previous step, no confirmation window appears.



  3. Click on the "Camera" menu and select [ Update Camera/Add display Language ].
    * Follow the same process in the OLYMPUS Studio 2.

    Click on the "Camera" menu and select "Update Camera/Add display Language".

  4. Click [ OK ] on the Update window.

    Click "OK" on the Update window.



  5. "Update Camera / Add Display Language" window is displayed.
    Click on [ Add Language ].


    Click on "Add Language".


  6. In the "Add Display Language to Camera" window, choose a language that is not added to the camera, and click [ Add ].
    (The languages already added to the camera are not displayed)


    choose a language that is not added to the camera, and click "Add".


  7. The "Software License Agreement" will display. Click [ Agree ].

    Click "Agree".


  8. The chosen language will be downloaded and transferred to the camera.
    When the camera monitor displays "OK", as the right side window of dialog box, the installation of the additional language was completed. Click [ Next ] .

    The chosen language will be downloaded and transferred to the camera.


  9. Computer will indicate to disconnect the camera. Disconnect the USB cable from the camera, and click [ Close ] in the software. Turn the camera OFF.


  10. Again, add the desired language in the OLYMPUS Master 2. Connect the USB cable to the camera, turn ON the camera, and follow the process from the above No.2. And at the above process No.6, to choose the desired language, select the language used before the firmware updating and transfer to the camera.
    Disconnect the USB cable from the camera, and click [ Close ] in the software. Turn the camera OFF.


  11. The process is complete.
    At the above process 1, "USB MODE" was changed. Restore the USB Connection mode to "AUTO" ( or anothermode ) following the above process 1

All procedure is complete.


 
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